Privacy Policy

Privacy Policy

Your information and privacy are important to us. We are committed to protecting the privacy of visitors, clients, subscribers and anyone who entrusts their personal information to us. We endeavour to protect your personal information by complying with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations act 2003, General Data Protection Regulation and others. The following Privacy Policy explains how we collect, store, use and protect personal information. We will never, ever sell your data or share it with another company or charity for their own purposes.

You may provide us personal information if you contact us regarding a class, offer, activity, campaign, request information or use our website and any of its referenced activities. This information could include your name, your postal and email address’ and telephone number. This information is protected by secured systems and processes, designed to prevent loss, misuse, unauthorised access or disclosure, alteration or destruction, for instance the use of a secure payment gateway for online payments to help keep your personal or financial information private and fully protected.

The data that we collect may be transferred to and stored at a destination outside the European Economic Area (EEA) and be processed by staff working outside the EEA. Any transfers are in strict compliance with data protection regulation and with all appropriate contractual arrangements in place. By submitting your data you agree to this transfer, storage or processing. 

All information is stored on secure servers. 

It’s your responsibility to keep any passwords given to you or chosen by you to access relevant parts of this websites.

We may use your information in a number of ways including to: a) Process payments. b) Provide information or services you use or request. c) Identify ways to improve our services and operations. d) Keep you updated with our services, products and special offers unless you opt not to. e) Enhance, tailor and personalise our communications to benefit your experience. f) Improve website performance and user experience. g) Deliver effective yoga sessions.

We obtain and process personal data fairly and in accordance with the law, in an open and transparent manner, and only when at least one of the following conditions applies: a) It is necessary to fulfil a contract or agreement we have with you (eg injury waiver) b) It is necessary to process payments for the products/services you get from us. c) We have your consent, like permission for keeping you updated on future classes. d)It’s in our legitimate interests and these interests are not overridden by your own rights or interests, like tailoring communications or contacting you by post if we deem it necessary. e) It is necessary for us to comply with a legal obligation. f) It is necessary to protect your vital interests or those of another individual. g) It is in the public interest or where we have official authority vested in us

We will only keep your data in a form that permits personal identification for the duration necessary to fulfil our legal obligations and operational objectives. Once the representative retention period has elapsed we undertake to anonymise, destroy or erase this data.

You can change your preferences at any time by logging into your account or emailing us. We also provide the ability to unsubscribe in all mailings and emails. You can also contact us to do so.

To keep our communications as relevant and interesting as possible we may tailor content based on client characteristics and behaviours. This also lets us manage our marketing cost effectively and efficiently, to keep costs as low as possible. For example a mailing we sender to someone who has completed a particular class may be different from one we send to someone who has not done it. We may verify existing contact information to check that it is still up to date. These are legitimate activities and enable us to tailor activities to make them as appropriate as possible for clients and the company.

You have the right to be informed about any personal data relating to you that we hold, including how we acquired such data the purpose for which it is being used. This right requires that you will be given a copy of you personal data which you may have supplied to us via our website or in correspondence or intersections.

To exercise this right you must make your request in writing to the address specified and include a copy of your passport or driving license and a recent utility bill to verify your name and addresses. No fee is required for this service. Your requests will be dealt with as soon as possible and we will respond to you within one month from the date on which your request was received.

You have the right to have inaccurate personal data corrected. If you discover that we hold inaccurate personal data about you you have the right to instruct us to correct that information and we will update our records. Such an instruction must be in writing and must contain evidence of the correct information. We will respond as soon as possible.

In certain circumstances you have the right to be forgotten, which means you can request that we erase and and all reference to you from our records and systems. We will comply as required by General Data Production Regulation unless other operational or legal obligations require us to retain such data for a particular period of time or purpose.

You have the right at all times to object to the processing of you personal data which you find intrusive, excessive or unwarranted. We will respect your right to do so but may need to continue such processing where required to do so by law or within the terms of an existing contractual arrangement.

This website may contain outbound links to other websites which are outside of our control and are not covered by this privacy and cookie policy. If you access other sites using the links provided, third party actors on these sites may collect and process information in a way which is different from how we do so.

Similarly we use social buttons to enable our users to share or bookmark web pages, these are buttons for third party social media sites and these sites may log information about your activities on the internet including on this website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt out, or delete such information. We sometimes also use external web services to display content within this websites pages, for example to display pictures, videos or run polls. As with social media buttons we cannot prevent these sites or external domains from collecting informational on your use of this embedded content.

We may also use tracking technologies to determine whether you have read, clicked on or forwarded certain email communications we send to you so that we can make our communications more helpful and interesting. This website uses website analytics including Google analytics which provide aggregated information about visitors to the website, for example, the number of visitors in a day, which parts of our website are more popular and if there are any trends such as one specific page being viewed mostly by people in a particular country. This helps us to understand how people interact with our website so that’s we can continually improve them. We also have a presence on social media and use analytical tools to monitor the performance of our social media posts, like the number of likes and shares as well as audience information. This helps us improve our activity on social media.

We may on some occasions wish to advertise on social media or other websites. When we do this we may wish to use personal data in order to improve the targeting of the advertising. This enables us to improve efficacy and keep our costs down. With regard to each of your visits to our website we may automatically collect the following information: a) Technical information, including the Internet Protocol (IP) address used to connect your computer to the internet; your login information; browser type and version; time zone setting; browser plugin types and versions; operating system and platform. b) Information about your visit; including the full Uniform Resource Locators (URL) c) Clickstreams to, through and from our website including date and time; products you viewed or searched for; page response times; download errors; lengths of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse overs) and methods used to browse away from the page and any phone number used to call our customer service number.

We use cookies on our website in order to ensure the best possible digital experience for all users. By continuing to browse this site you are agreeing to our use of cookies as described in this policy. A cookie is a small file of letters and numbers that is placed on your device by our website. This enables the website to distinguish you from other users of the site, and to understand your and other users’ browsing patterns anonymously. Different types of cookies are used for different purposes. The types of cookies we use on our website break down into four categories: a) Strictly necessary: These help our website useable by enabling basic functions like page navigation and access ton secure areas of the site. The website cannot function properly without these cookies. b) Statistical cookies: These allow us to anonymously collect and report numbers of visitor and to see how visitors interact with out website when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. c) Marketing cookies: Cookies and other advertising technology such as beacons, pixels and tags helps use serve relevant ads to you more effectively. They record your visit to our website, the pages you have visited and the links you have followed. We sometimes share this information with trusted companies to help us target our ads more effectively. d) Preference cookies: These enable our website to remember information that changes the way the site behaves or looks to you eg your preferred language or the region you are in. You can block cookies by changing the settings in your browser preferences. NB if you block all cookies you may not be able to access all parts of our site, or view it properly. Browser manufacturers provide help pages relating to cookie management in their products.

We may modify, alter or otherwise update this privacy and cookie policy at any time. This policy is dated 21st November 2020. We will indicate any changes by updating the date at the top of the policy. You accept the most recent version of our privacy policy every time you enter and use the website. We encourage you to review this policy from time to time.